Personaliseer en Koop je cadeaubon
1Personaliseer je cadeaubon
FAQs
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Waarvoor kunnen cadeaubonnen gebruikt worden?
Cadeaubonnen kunnen worden gebruikt voor elke reis of online ervaring die je vindt op Tripaneer of op een van onze andere 5 websites.
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Kan ik een cadeaubon kopen voor iemand die in een ander land woont?
De cadeaubonnen worden online uitgegeven en kunnen aan iedereen ter wereld worden gegeven.
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Kunnen cadeaubonnen vervallen?
De cadeaubon vervalt 3 jaar na aankoop, de ontvanger heeft de mogelijkheid een verlopen cadeaubon tegen een kleine vergoeding te verlengen of te vernieuwen.
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Kan ik een fysieke cadeaubon kopen?
Wij bieden momenteel alleen online cadeaubonnen aan.
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Hoe activeer ik een cadeaubon?
Maak een account aan op een van onze websites of log in. Je kunt je cadeaubonnen terugvinden op je profielpagina.
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Hoe kan ik mijn saldo checken?
Log in op jouw account op een van onze websites, je vindt jouw cadeaubonnen op jouw profielpagina.
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Kan ik het geld naar iemand anders overmaken?
Neem contact op met onze klantenservice zodat we je kunnen helpen met je aanvraag.
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Hoe kan ik mijn cadeaubon gebruiken?
Zoek een ervaring die je wilt boeken. Zodra je bent ingelogd, zie je de cadeaubon op de betaalpagina.
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Ik heb een fout gemaakt in de e-mail van de ontvanger, wat nu?
Neem contact op met onze klantenservice zodat we de e-mail voor je kunnen aanpassen.
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Wat zijn de algemene voorwaarden?
Bekijk de complete versie van onze algemene voorwaarden hier.
Terms and Conditions
These Gift Card Terms and Conditions ("Gift Card Terms") govern your use of Tripaneer Gift Cards ("Gift Cards") on the Tripaneer Platform (all Tripaneer sites included). Your use of Gift Cards and the services available via the Tripaneer Platform shall be subject to Tripaneer’s Terms of Service (“Terms“).; if you see an undefined term in these Gift Card Terms, it has the same definition as in the Terms.
Gift cards, Balance and Redemption
You must have a Tripaneer account in order to access and redeem a Gift Card; Funds from Tripaneer Gift Cards are automatically added to the recipient’s account when the Gift Card is purchased. To view your Gift Card balance, visit your account on Tripaneer.com or any of our websites.
Gift Cards may only be redeemed toward the purchase of eligible goods and services offered on the Tripaneer Platforms. Any payments made with a Gift Card will be deducted from your Gift Card balance, any unused Gift Card balances will remain on your Tripaneer account until used or until the balance expires. If a purchase exceeds your existing Gift Card balance, the remaining amount due must be paid with another Payment Method.
No fees of any kind apply to Gift Cards, and Gift Cards and Gift Card balances will expire in 3 years after purchase. Expired Gift Cards and Gift Card balances can be renewed with a fee. Gift Card balances, however, may be subject to reporting and escheating (sending) to the appropriate governing body as required by applicable unclaimed property laws. These Gift Card Terms remain applicable until your entire Gift Card balance has been spent or escheated.
Limitations
Gift Cards may not be applied towards charges for changes to existing reservations or be used to purchase other Gift Cards. Gift Cards cannot be reloaded, resold, transferred for value or redeemed for cash, except to the extent required by law.
Once a Gift Card is claimed to a Tripaneer account, its value cannot be transferred to another person or Tripaneer account; a Gift Card balance on a Tripaneer account may not be cashed out or transferred to another Tripaneer account.
Risk of Loss
You should treat Gift Cards like cash. Once we electronically transmit a digital Gift Card to the purchaser or designated recipient, the risk of loss and title for Gift Cards pass to the purchaser or designated recipient. We are not responsible if any Gift Card is lost, stolen, destroyed or used without your permission.
Fraud
Tripaneer reserves the right to any remedy, including refusal to issue or honor a Gift Card, in the event of suspected fraud. We will have the right to close a Tripaneer account and charge alternative Payment Methods if a fraudulently obtained Gift Card is redeemed and/or used to make purchases on the Tripaneer Platforms.
Limitation of Liability
We make no warranties, express or implied, with respect to Gift Cards, including without limitation, any express or implied warranty of merchantability or fitness for a particular purpose. In the event a Gift Card is non-functional, your sole remedy, and our sole liability, will be the replacement of such Gift Card. Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you may have additional rights.
Termination; Waiver
Your rights under a Gift Card will terminate if you materially fail to comply with these Gift Card Terms or if your Tripaneer account is terminated or is suspended. Upon termination, you must cease all use of the Gift Card, and we may revoke your access to any Gift Card balance. Our failure to insist upon or enforce your strict compliance with these Gift Card Terms will not constitute a waiver of any of our rights.
Disputes
Any dispute or claim relating in any way to Gift Cards will be resolved in accordance with the Governing Law and Dispute Resolution.
General Terms
We reserve the right to modify these Gift Card Terms at any time. When we make material changes to these Gift Card Terms, we will post the revised Gift Card Terms on the Tripaneer Platforms and update the “Last Updated” date at the top of these Gift Card Terms. Your continued access to or use of the Tripaneer Platforms will constitute acceptance of the revised Gift Card Terms. All terms and conditions are applicable to the extent permitted by law.