I had the most appalling experience with the Quintinha do Mar Yoga retreat. I would never recommend this to anyone.
I have been to a few yoga retreats in the past and have come to expect that retreats are designed to support a group of guests in a communal setting. Part of the appeal is being with new people, shared experience, and company when you want it.
Misled – On arrival there was only one other guest signed up to this retreat. The organiser had not cared to inform us both that this was the case, in case this would present a problem for either of us. It did present a problem for both of us. The other lady left almost immediately getting a full refund. Faced with an unpalatable prospect of having to endure a whole week of solitude in a remote part of Portugal feeling an ever- increasing sense of stress and anxiety because of this unacceptable and bizarre situation I found myself in, I too then had to make the decision to leave. I then had to spend a good valuable few hours trying to find somewhere else to go ate very short notice. This created an immense amount of inconvenience to me and unnecessary stress that I had never banked on.
Failure to deliver what was promised - Not only did the organiser fail to deliver the communal experience, they also failed to provide a yoga teacher & class on the first morning [instead they forced us into taking a Pilates class]. This is not what we’d signed up to do! They also failed to make lunch provisions for me on day 1.
Underhand, unprofessional management of the problem – The organisers provided a full refund to the other guest that left before me. However she failed to provide me with the equivalent compensation. Coming up with ridiculous excuses about how she’d had to use the money to pay the pilates teacher. Her dealing of this matter was so underhand and unprofessional to the extent that she actually asked the Pilates teacher whom we had met on the first day and was sympathetic to my predicament, to pay part of the money back to me from her own pocket. It was only by the grace of god that the pilates teacher was a genuinely nice and understanding person that I got half of my money back. The remainder of the money the organiser refuses to refund and cannot justify why she was able to refund the other guest, but not me. This is despicable business behaviour and treatment of well -meaning guests. Quintinha do Mar is not fit to be a yoga retreat charging customers for poor experiences.
I was so looking forward to a rare week away in what has been a crazy busy year, for some much needed respite, relaxation and recharge. My first 2 days were an absolute nightmare. I also wasted €230, which I am still trying to get back. I find this unjustified, unfair. I was fortunate to have found a well- meaning Yoga Retreat – Omassim, which after some begging, was kind enough to take me in at very short notice and find me a bed. I owe them a lot.
I booked the retreat through BookYogaRetreats, and it’s a great shame that they have not been able to help more in 1) making sure that the retreat was fit for business and professional in their dealing with clients, and 2) helping me to get my refund.
I would not recommend either Quintinha do Mar Yoga retreat.
Quintinha do Mar website
Quintinha do mar is absolutely amazing! My friend and I felt like coming to a home away from home. Just a short walk to the beautiful Sao Juliao beach down the hill. There are plenty of great walks with stunning views and a great surf break. Paula's Yoga and Meditiation room is perfect if you want to start your day like that. We will be back!
Quintinha do Mar website
We spent 15 days in Quintinha do Mar, and our experience has been excellent! The house is located in the middle of green, 5 minutes walking to the beach of Sao Juliao e 10 minutes driving to Ericeira Village. 100% raccomended for delightful holidays!
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